Job Description for Developer Relations Program Manager at Gitlab - Remote, EMEA
GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.
An overview of this role
As a Developer Relations Program Manager, you will be responsible for developing and leading the successful implementation of our Education program. This role focuses on supporting educators, students, and academic institutions by helping them experience GitLab’s vision of a world where everyone can contribute. You will serve as the primary advocate for the education community within our organization, while ensuring alignment with broader Developer Relations and Marketing goals.
Our Education program provides free access to our Ultimate platform for qualifying educational institutions, along with specialized educational resources, initiatives, and community support. As part of the Contributor Success team, you will drive growth in awareness, adoption and contributions within this community. You will thrive to be a recognised member of the education community, fostering meaningful relationships that help students and educators succeed.
Some examples of our projects:
https://about.gitlab.com/solutions/education/join/
https://summerofcode.withgoogle.com/programs/2025/organizations/gitlab
https://contributors.gitlab.com/
What You’ll Do
- Develop and lead the successful implementation of the projects and initiatives within the Developer Relations Education Program
- Create, report, and iterate on the relevant key performance indicators to effectively measure impact
- Ensure alignment with the broader Developer Relations team, Marketing, and other stakeholders in the Product and Sales organization
- Continuously identify improvements to the program to increase its efficiency and effectiveness
- Actively seek, gather and action feedback from the community and internal stakeholders
- Own end-to-end program operations, identify opportunities to streamline processes and leverage automation
What You’ll Bring
- You have 3-5 years of experience building and scaling developer relations or community, preferably in education or open source contexts.
- Deep understanding of academic environments, including familiarity with educational workflows, semester cycles, and institutional decision-making processes.
- Self-directed and work with minimal supervision.
- Analytical and data-driven approach to community building and program optimization.
- You thrive at creating and improving replicable, scalable processes.
- Collaborative mindset with strong cross-functional partnership skills
- Interest or familiarity with developer tools and software development lifecycle.
- You share our values, and work in accordance with those values.
About the team
The Strategy Programs team in Contributor Success, Developer Relations, supports communities that align with GitLab’s CREDIT values by executing specific programs that help these communities grow and thrive. Our mission is to help these communities experience GitLab’s vision of a world where everyone can contribute.
How GitLab will support you
- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental leave
- Home office support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.
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