Job Description for Associate Field Manager – Internal Audit (Kaloleni, Kenya) at GiveDirectly - Kaloleni, Kenya
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question: is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
- Recipients first. Recipients’ preferences come before those of donors or ourselves.
- Team next. We optimize for organizational success, not individual success.
- Be proactively candid. We say what we believe and share information openly.
- Create positive energy. We aim to be a source of energy for colleagues, not a drain.
- Think rigorously; act quickly. We reason from first principles, then act rather than debate.
- Know yourself and grow. We own our imperfections and seek feedback to grow.
- Accept reality. Propose solutions. We focus on what can change and bring solutions, not just problems.
- Be productively ambitious. We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of Time100’s Most Influential Companies of 2026, and our work has been covered by The Economist, NPR, TED, and The Washington Post. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows. Read our CEO's essay on what that will take.
The Associate Field Manager (AFM) will play a central role in ensuring that GiveDirectly delivers a gold-standard product to donors and recipients. The Associate Field Manager will manage fraud risk mitigation for a specific project location, which may also involve the management of a team of Field Officers (FOs). The Associate Field Manager will own day-to-day fraud risk management of this project location including: daily work planning, team management, tracking fraud risk mitigation performance against KPIs and identifying opportunities for risk mitigation and process improvement. The Associate Field Manager will serve as the key “eyes and ears” on the ground for the IA Manager (IAM) and will be responsible for regularly synthesizing updates on identified risks and risk trends. The role will reward exceptional personnel management, organizational skills, high-quality judgment on operational challenges, and a strong commitment towards driving both team and individual productivity and quality.
Duties & responsibilities:
Project Design (20%):
- Work with the IAM to conduct community scoping ahead of project launch in order to map the extent, nature and range of risks that exist within the communities that we plan to work.
- Conduct data quality checks and verify the information provided for projects where we are working with partner organisations
- Review and assess implementation tools for the programmes team to ensure that they sufficient for the identification and detection of key risks associated with the project
Systems orientated risk monitoring (40%):
- Investigate cases that have been deemed to be high risk - this will include end to end management from the initial recipient engagement to reporting the issue internally, investigating the case, providing feedback and closing the case in line with case management standards
- Follow up with recipients that have been identified as being high risk and ensure that they have the appropriate support to ensure that they can safely receive their transfer
- Undertake community based fraud risk intelligence monitoring, including transect walks and recipient feedback exercises
- Monitor the traffic and trends of risk reporting and escalate any high risk issues
- Periodic review of the cases and investigations undertaken by the programmes team
- Vet new versions of surveys and recommend survey improvements as necessary (e.g. potential process gaps)
- Raise ideas for continuous improvement of the enrollment process/recipient experience; execute process improvements and ideas raised by the IA Manager/Country Director
- Escalate any key risks that are identified on the ground to the IA Manager and IA PM.
Field management (10%) - where applicable:
- Meet with field teams every morning to align plans for the day and solve field challenges
- Track FO productivity & quality of service, including reviewing operational reports and individual performance
- Keep senior management informed of key risks to the work plan (e.g. village-specific challenges, political instability, rumors about GiveDirectly, recipient refusals, terrain challenges during rainy seasons, etc.)
- Meet weekly with other members of field management in order to discuss challenges in the field and propose solutions
- Meet with the IA Manager weekly to discuss identified risk trends any risk that need to be escalated.
Field Officer management and development (10%) - where applicable
- Monitor and ensure quality control when the field staff conduct surveys
- Coach FOs on challenges that come up in the field. Provide additional case-specific input as requested by FOs (e.g. ambiguity around potential impostor)
- Exercise judgment and escalate recurring issues or questions to the IA Manager
- Coach FOs who are underperforming and provide disciplinary measures when necessary
- Encourage teamwork and improve morale through mentorship, affirmations, and various management initiatives
Administration (10%)
- Ensure all allowance requests and spent allowance requests are submitted correctly and promptly
- Ensure timesheets are accurately submitted in a timely fashion
- Process leave requests so as not to conflict with work planning and operations
- Resolve miscellaneous equipment requests
- Participate in a weekly field-management forum to solve problems and collaborate on work planning
Other (10%)
- Support with hiring processes where necessary
- Support the IAM in onboarding processes of new team members
- Assist the IAM with hosting visitors to the project location
- Assist the IAM with hosting journalists, donors, and other external parties
- Assist with response to “crisis” events (e.g. refusal spikes, government shut-down, coordinated fraud, etc.)
- Promote effective team culture by encouraging recognition of positive achievements, planning team events periodically, and other team-building initiatives
Required Qualifications
- Bachelor's degree in Social Sciences, Development Studies, or a related field.
- At least 3 years of experience managing teams in the humanitarian or development sector.
- Proven track record in people management, especially in remote or resource-scarce settings.
- Strong analytical, problem-solving, and organizational skills.
- Proficient in data analysis and reporting tools (e.g., Excel, Google Sheets).
- Strong familiarity with Kaloleni and the surrounding areas, including the local context, communities, customs, and terrain.
- High integrity, empathy, and alignment with GiveDirectly's values.
- Experience with digital data tools, community engagement, financial reconciliation, or social protection programs will be an added advantage.
- Excellent verbal and written communication skills.
- Alignment with GiveDirectly Values and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity.
- Fluency in the Giriama language is required.
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants: We invite you to "Know Your Rights" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at [email protected] with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application? Take a look at our Candidate Application Prep Guide!
Referrals
Know the right person for this role? Please consider referring them. We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!
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